Terms of Use

1.About these terms

These Terms of Use are an agreement between you and Routecore LLC ("we", "us" or "our"), the company that makes WireLens. They cover the WireLens apps for Mac, iPhone, iPad and Android, including the command line tool, the MCP server and the helper and extensions the Mac app installs; the wirelens.app website; License Manager at pay.wirelens.app; WireLens accounts and Team Workspace at workspace.wirelens.app; and our support. Together we call these "WireLens".

You accept these terms when you install or use WireLens, create an account, or buy a license or subscription. If you do not accept them, do not use WireLens.

If you use WireLens on behalf of an organization, such as your employer, you accept these terms for that organization and confirm that you are authorized to do so. "You" then means both you and the organization.

2.Who can use WireLens

You must be at least 16 years old, or older if the law where you live requires it, to use WireLens. If you are not yet an adult where you live, you need the permission of a parent or guardian to buy a license or subscription. You may not use WireLens if the laws that apply to you, including sanctions laws, prohibit it.

Team and Team Cloud plans and Team Workspace are for businesses and other organizations. By buying them, you confirm that you are buying for a business or professional purpose.

3.Your license

WireLens is licensed, not sold. As long as you follow these terms, we give you a personal, non-exclusive, non-transferable and revocable license to install and use WireLens on devices you own or control, for personal or commercial work, within the limits of your plan.

• The free plan has no time limit. Each tool has a free allowance, and some features need a paid plan, as listed on our pricing page and in the app.
• A Pro key belongs to the person who bought it. A Team or Team Cloud key belongs to the person the purchasing organization assigns it to, and the organization may reassign it, for example when someone leaves.
• A one-time license (Pro or Team) has no renewal date and does not expire. It can still end under these terms, for example after a refund or a serious breach.

WireLens includes open-source components, listed under Acknowledgements in each app. Each is licensed under its own terms, and nothing in these terms limits the rights those licenses give you.

We and our licensors keep all rights that these terms do not expressly give you.

4.Use WireLens lawfully

WireLens can intercept, decrypt, record, change, replay and block network traffic, including passwords, tokens, cookies and personal data. You may use it only within these rules:

• Inspect only devices, apps, accounts, networks and services that you own or that you have clear permission to inspect and test.
• Never use WireLens to monitor a person without their knowledge. Installing WireLens, its VPN or its certificate on a device someone else uses, in order to see their activity without them knowing, is prohibited, even if you own or manage the device.
• If you capture traffic that belongs to other people, such as testers, colleagues or users of a shared network, you need a lawful basis to do so, and you must give the notices and obtain the consents that interception, privacy and workplace-monitoring laws require.
• Follow the laws that apply to you, including laws on interception of communications, computer misuse, privacy, data protection and workplace monitoring.
• Respect the terms of the apps and services you inspect. Some of them restrict reverse engineering, automated access or changes to their traffic.
• Do not use WireLens to commit fraud, take over accounts, get around payment or access controls, cheat, attack or overload services you do not own, or build or spread malware.
• If WireLens helps you find a security vulnerability in someone else's app or service, report it to its owner responsibly.

WireLens is not designed for systems whose failure could lead to death, personal injury or serious physical or environmental damage, and you may not rely on it for them.

You are responsible for how you use WireLens and for what you capture, change and send with it.

5.Your certificate, captures and connected tools

• The root certificate. To decrypt HTTPS, WireLens creates a root certificate on your device and asks you to trust it. Anyone who obtains its private key could read or change the traffic of every device that trusts it. Install it only on devices you own or are authorized to manage, with the knowledge of the people who use them. Never share the private key, and remove the certificate from devices you no longer use for testing. If you import your own root, client or server certificates, you are responsible for them.
• Captures. Captures, exports and session files can contain secrets and other people's personal data. Store them securely, share them only with people allowed to see them, and delete them when you no longer need them. You decide how personal data in your captures is used, and you are responsible for it under data protection law. The tools that remove credentials or anonymize data before you share it help, but they cannot find every secret. Check what you share.
• Scripts and rules. Scripts, rules and settings you write or import, including from other tools, run on your device and can read and change the traffic they match. Run only ones you trust.
• AI clients and other tools. An AI client or other program you connect to WireLens through the MCP server or the command line tool can read your captured traffic and, if you allow it, change rules, replay requests and send new ones. You are responsible for what it does, and what it reads is handled under its provider's terms.
• Other devices. If you let other devices use your Mac as a proxy, or link an iPhone or iPad to your Mac, their traffic passes through your Mac and is recorded there.

6.Changes WireLens makes to your devices

• On a Mac, a helper tool that runs with administrator rights changes the system proxy settings while capture is on and, with Decrypt HTTP/3, adds network routes and DNS settings for the hosts you decrypt. Trusting the WireLens certificate is a separate approval. If you install the network extension, it stays installed until you remove it. When you ask, the Mac app also makes simulators, Android devices, Firefox and Java trust its certificate, and starts apps such as Electron apps and browsers with proxy settings.
• On iPhone and iPad, WireLens adds a VPN configuration that runs on the device, and you install and trust its certificate yourself in Settings.
• On Android, WireLens runs a VPN on the phone while capture is on (Android allows one VPN at a time), and you install its certificate yourself in Android's settings.

By turning these features on, you authorize these changes. WireLens undoes its proxy, route and DNS changes when capture stops, or, after a crash or a forced shutdown, the next time the app or its helper runs. Everything else, including a trusted certificate, a VPN configuration, the helper, the network extension and the setup changes made at your request, stays until you remove it. On a Mac, Help ▸ Troubleshooting ▸ Factory Reset restores the proxy settings and removes the WireLens certificate. You are responsible for your devices' configuration, and for any device-management or security policy that applies to them.

7.What you may not do

Unless the law allows it despite this section, you may not:

• copy, sell, rent, lend, sublicense or distribute WireLens, or offer it to others as a hosted or managed service;
• reverse engineer, decompile or disassemble WireLens;
• get around or interfere with license checks, device limits, plan limits, attestation or other protections, or use a key beyond what these terms allow;
• remove or change copyright, trademark or other notices in WireLens;
• probe, scan or test the security of our servers, except as our security policy allows, or put an unreasonable load on them;
• create accounts, request sign-in codes or submit our forms by automated means, or misuse our sign-in and support forms;
• upload malware, or content you have no right to share, to Team Workspace;
• use WireLens in breach of the law or these terms, or help anyone else do so.

8.Accounts

You can use the free plan without an account. A WireLens account signs you in to Team Workspace and License Manager. Give accurate information, keep your passkeys, authenticator app and email account secure, and tell us promptly if you think someone else has used your account. You are responsible for activity under your account.

If your organization manages your account through single sign-on or SCIM, it controls your access: it can add you, change your role, suspend you and remove you from its workspace.

9.License keys and devices

• Keep your license key private. Anyone who has it can try to activate it.
• Each key can be active on one Mac and on up to two phones or tablets at a time. You can release a device and activate another, and move a key to a different Mac, or to a different phone or tablet, up to three times in 30 days.
• If you no longer have a Mac that holds a Pro key, contact us and we will release it. On Team and Team Cloud plans, the purchaser can release Macs and phones in License Manager, and replace a key once per seat in 30 days.
• Paid features check the license with our license service from time to time. A device that has not reached the service for seven days, or whose clock has been set back, pauses its paid features until it can check again. The free plan keeps working.
• These limits apply to WireLens keys. A purchase in the App Store or Google Play follows that store's rules for the devices it unlocks.

We may deactivate a key that was obtained by fraud, refunded, charged back, or shared in breach of these terms.

10.Buying WireLens

Plans, prices and what each one includes are listed on our pricing page and in the app. We may change them, but a change never affects a purchase you have already made or a subscription period you have already paid for.

On wirelens.app

Team Cloud

• Team Cloud is a yearly subscription, charged per key. It renews automatically at the end of each year, using your saved payment method, until you cancel. A renewal costs the same as the year before unless we have told you about a new price at least 30 days before the renewal.
• You can cancel at any time in License Manager's billing portal, or through Link. Cancelling stops the next renewal, and Team Cloud stays active until the end of the year you paid for.
• Adding Team Cloud to existing Team keys is a separate yearly subscription per key. Keys you add to it during a year are charged pro rata for the rest of that year. Buying more Team Cloud keys starts a new yearly subscription for those keys.
• If a renewal payment fails, Team Cloud stays active for 21 days while you update your payment details. After that, Team Cloud ends: its Macs lose their seats and its workspace becomes read-only.

On iPhone and iPad

Pro is available in the App Store as a monthly or yearly subscription or as a one-time purchase, charged to your Apple Account. A subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period, and your account is charged for the renewal within the 24 hours before the period ends. If the App Store offers you a free trial, it becomes a paid subscription when it ends unless you cancel at least 24 hours before, and any unused part of a trial ends when you buy a subscription. You can manage and cancel subscriptions in your Apple Account settings.

On Android

Pro is available in Google Play as a monthly or yearly subscription or as a one-time purchase, charged to your Google account. A subscription renews automatically at the current price until you cancel it in Google Play's Payments & subscriptions, and you keep Pro until the end of the period you paid for. If Google Play offers you a free trial, its length and the price after it are shown before you subscribe, and it becomes a paid subscription when it ends unless you cancel before. Buying the one-time purchase does not cancel a subscription: cancel it in Google Play.

11.Refunds

A full refund, or a payment dispute, ends every key bought in that order, and the subscription it paid for. If Link or the card issuer warns that a payment may be fraudulent, the keys it bought are deactivated, and a person then decides about a refund. The free plan keeps working.

App Store purchases are refunded by Apple under its policies, at reportaproblem.apple.com. Google Play purchases are refunded under Google Play's policies, by Google or by us.

We may refuse a refund that is part of a pattern of abuse, such as repeated buying and refunding, except where the law gives you a right to it.

12.Team Workspace

Team Workspace is an optional service included with Team Cloud, where the members of a workspace share captures, rules and requests. The organization that holds the Team Cloud subscription owns the workspace, and its Admins manage members, roles, sharing settings, devices and seats.

• Your content. You and your organization keep all rights in what you upload. You allow us to store, copy, process, transmit and display it only as needed to run Team Workspace for you, for example to show a capture to the people it was shared with. This permission ends when the content is deleted. We do not use your content for anything else, and we do not use it to train AI models.
• Who can see it. You choose who can open what you share: your workspace, only you or, when your Admins allow it, anyone with the link. Anyone who has a link to a share of that last kind can open it. Admins can open every item in the workspace, including items shared as Only me.
• End-to-end encryption. If you encrypt a share end to end, only people with its key or passphrase can read it. We do not have the key and cannot recover the content if it is lost. The name and notes of a share are not encrypted.
• Responsibility. You are responsible for your content, for having the right to share it, for your members' compliance with these terms, and for the settings your Admins choose. Check a capture before you share it.
• Limits. Each workspace has 10 GB of storage, and uploads have the size limits shown in the app and our documentation. We will give notice before we lower a limit.
• Publicity. We do not name your organization as a customer, or use its logo, without its permission.

If Team Cloud ends, the workspace becomes read-only: members can still sign in, view, download and delete content, but cannot upload or invite. We keep a read-only workspace for at least 90 days, and before we delete one we email its Admins at least 30 days in advance.

We aim to keep Team Workspace available, but we do not promise that it will be uninterrupted or error-free, and we may change its features. If we stop offering Team Workspace, we will give at least 90 days' notice, and refund the unused part of any prepaid Team Cloud fees.

13.Exporting and switching

You can take your Team Workspace data with you at any time, including to another provider:

• Members can download each shared item in the format it was shared in: captures as HAR files or WireLens session packages, Tools rules and Compose requests in WireLens's JSON formats. Admins can do so for every item.
• On request from an Admin, we provide a complete export of the workspace's items, its member list and its activity record, in the same machine-readable formats, within 30 days.
• You can end Team Cloud at any time by cancelling it, with effect at the end of the year you paid for, or earlier by contacting us. After it ends, the workspace stays available to download for at least 90 days, as described above, and we delete its data once that period is over and you have had our notice, or earlier if you ask.
• Our internal security, billing and abuse-prevention records are not part of an export.
• There is no charge for exporting or switching.

14.Content rules and reports

You may not use Team Workspace to store or share content that is illegal, that infringes someone else's rights, that contains malware, or that you have no right to share. We do not monitor or scan workspace content for these purposes, and we cannot read content that is encrypted end to end. We check unencrypted captures automatically only to label whether credentials remain in them.

We confirm that we received your report, a person reviews it, and we tell you what we decided. If we remove content, restrict access to it or suspend an account, we tell the person affected what we did, the facts and the rule or law we relied on, and how to contest the decision, unless the law prevents us. You can contest a decision by replying to it, and a person who was not involved reviews it. You may also go to an out-of-court dispute settlement body or a court. We close the accounts of people who repeatedly share infringing or illegal content.

Authorities and users of our services can reach us about these matters at support@wirelens.app, in English.

15.Updates, availability and support

WireLens may check for, download and install updates. License checks, Team Workspace and other online features may need a recent version.

We improve WireLens over time and may add, change or remove features, for example to fix security problems, follow changes in the law or in Apple's, Google's or other platforms' systems, or improve the product. If a change would materially reduce a paid feature, we will tell you in advance.

Features marked beta or experimental, such as Decrypt HTTP/3, may be incomplete and may change or be removed at any time.

We provide support by email with reasonable effort. Unless we agree otherwise in writing, there is no guaranteed response time or service level.

If we ever stop offering WireLens or its license service, we will give at least 90 days' notice, and we will make reasonable efforts to release an update that lets one-time licenses keep their paid features without the license service.

16.Privacy

The Privacy Policy explains what personal data we collect and what we do with it. The traffic you capture stays on your device unless you choose to share it.

When you capture or share traffic that contains other people's personal data, you are responsible for it under the law that applies to you. In Team Workspace, we process it on your organization's behalf under the Data Processing Addendum.

17.Intellectual property and feedback

WireLens, its software, design and documentation, this website and the WireLens name and logo belong to Routecore LLC and its licensors. These terms do not give you any right to use our trademarks, other than to refer to WireLens accurately.

If you send us feedback or ideas, you allow us to use them without restriction or payment to you.

18.Third-party services

WireLens works with services we do not run, such as Apple, Google, Link and Stripe, RevenueCat, GitHub, identity providers and AI clients. Their own terms and privacy policies apply to your use of them, and we are not responsible for them. The same goes for the apps and websites whose traffic you inspect.

19.Disclaimer of warranties

WireLens is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties and conditions, express or implied, including those of merchantability, satisfactory quality, fitness for a particular purpose, accuracy and non-infringement.

In particular, we do not promise that WireLens will be uninterrupted or error-free, that it will capture or decrypt every app, connection or protocol (some apps use certificate pinning or other protections), or that rules, mocks, breakpoints and network conditions will match real-world behavior. Keep your own copies of captures and other data you need.

This section does not limit the rights consumers have by law, as described in “If you are a consumer”.

20.Limitation of liability

To the extent the law allows, Routecore LLC and its suppliers and licensors are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill or business, even if told such damages were possible. Our total liability for all claims relating to WireLens or these terms is limited to the greater of the amount you paid us for WireLens in the 12 months before the event giving rise to the claim, or US$100.

These limits apply whatever the legal theory, even if a remedy fails of its essential purpose. They do not limit liability for fraud, for intentional misconduct or gross negligence, for death or personal injury caused by negligence, or for anything else the law does not allow us to limit. For consumers, “If you are a consumer” below applies instead.

21.If you are a consumer

If you use WireLens as a consumer, that is, mainly for purposes outside your trade, business or profession, you also have the rights your local consumer law gives you, and these terms do not take them away. In particular, if you live in the European Union, the European Economic Area, the United Kingdom or Switzerland:

• You have the statutory rights that apply when digital content or a digital service is not as described or does not work as it should, including to updates needed to keep it working and secure.
• You can withdraw from a purchase on wirelens.app within 14 days, without giving a reason. The Sold Through Link Terms describe how to do this through Link, and our 14-day refund (see “Refunds”) gives you the same result.
• We are liable without limit for damage we cause intentionally or through gross negligence, for death or personal injury, and under product liability law. For damage caused by slight negligence, we are liable only if we breach an obligation that is essential to these terms and that you rely on, and then only for damage that is typical and foreseeable for an agreement like this. If digital content we supplied damages a device or other digital content of yours because we did not use reasonable care and skill, we will repair the damage or pay you compensation.
• The indemnity section does not apply to you.
• If we change WireLens in a way that materially harms your access to it or your use of it, we will tell you in advance, and you may end the contract free of charge within 30 days of the change and receive a refund for any period you paid for and cannot use.
• You may bring proceedings in the courts of the country where you live, and you keep the protection of its mandatory laws, whatever these terms say about governing law.

22.Indemnity

If you use WireLens for business, you will defend and indemnify Routecore LLC and its officers, employees and agents against claims by third parties, and the resulting losses, damages and reasonable costs including legal fees, to the extent they arise from your use of WireLens in breach of these terms or the law (including capturing or changing traffic without authorization), from content you upload or share, or from your violation of anyone else's rights. We will tell you about such a claim promptly, let you control its defense and cooperate reasonably at your expense. You may not settle a claim in a way that admits fault for us or binds us without our consent.

23.Suspension and termination

You may stop using WireLens at any time: uninstall it, delete your account and cancel any subscription.

We may suspend or end your access to all or part of WireLens, deactivate keys or close accounts if you seriously or repeatedly breach these terms, if we reasonably believe it is necessary to prevent fraud, harm or legal liability, or if the law requires it. Where reasonable, we will tell you first and give you a chance to put things right, and we always tell you the reason. If we end a paid service for any other reason, we refund the unused part of any prepaid fees.

When these terms end for you, your license ends and you must stop using WireLens. Sections that by their nature should continue, including those on ownership, disclaimers, limitation of liability, indemnity and disputes, continue to apply.

24.Apple App Store terms

• These terms are between you and Routecore LLC only, not Apple, and we, not Apple, are solely responsible for WireLens and its content.
• Your license is a non-transferable license to use WireLens on Apple-branded products you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed and used by other accounts associated with you through Family Sharing or volume purchasing.
• We, not Apple, are responsible for maintenance and support. Apple has no obligation to provide any maintenance or support for WireLens.
• If WireLens fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to WireLens, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility.
• We, not Apple, are responsible for addressing any claims relating to WireLens or your use of it, including product liability claims, claims that it fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
• If a third party claims that WireLens or your use of it infringes its intellectual property rights, we, not Apple, are responsible for the investigation, defense, settlement and discharge of that claim.
• You confirm that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a "terrorist supporting" country, and that you are not listed on any US Government list of prohibited or restricted parties.
• You must comply with the third-party terms that apply when you use WireLens, such as your wireless data service agreement.
• Apple and its subsidiaries are third-party beneficiaries of these terms and, once you accept them, have the right to enforce them against you.

25.Google Play terms

If you got WireLens from Google Play, the Google Play Terms of Service also apply to your download and purchases. Google is not a party to these terms and is not responsible for WireLens.

26.Export control and sanctions

WireLens uses encryption and is subject to United States export laws. You confirm that you are not located in a country subject to a United States embargo, and that you are not on any United States government list of prohibited or restricted parties. You will comply with all export and sanctions laws that apply to your use of WireLens.

27.US Government users

WireLens is "commercial computer software" and "commercial computer software documentation" as those terms are used in FAR 12.212 and DFARS 227.7202. United States Government users acquire only the rights these terms give to everyone else.

28.Disputes and governing law

These terms, and any dispute arising from them or from WireLens, are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Disputes will be decided by the state courts in Sheridan County, Wyoming or the United States District Court for the District of Wyoming, and you and we consent to their jurisdiction. Either of us may instead bring an individual claim in a small-claims court where it qualifies.

To the extent the law allows, claims may be brought only individually, not as a plaintiff or class member in a class, collective or representative action, and must be brought within one year after they arise.

For consumers, the section “If you are a consumer” also applies, and takes precedence over this one where the two conflict.

29.Changes to these terms

We may update these terms, for example when WireLens or the law changes. The date at the top shows when they last changed.

If a change materially affects your rights, we will tell you at least 30 days before it applies, by email if we have your address, and in the apps or on our website. A change needed for legal or security reasons may apply sooner. If you do not agree to a change, stop using WireLens before it applies and cancel any subscription; for Team Cloud, we refund the unused part of the current year if you ask. If you keep using WireLens after the change applies, the updated terms apply to you.

A change does not reduce what a one-time license you bought before the change includes, and it does not apply to a dispute that arose before it.

30.General

• These terms, together with the documents they refer to, are the whole agreement between you and us about WireLens and replace any earlier agreement on the same subject.
• We may transfer these terms to a company that takes over WireLens or our business, and we will tell you if we do. You may not transfer them without our written consent.
• We are not responsible for delays or failures caused by events beyond our reasonable control, such as failures of internet, hosting or payment providers, power cuts, natural disasters, war or government action.
• If a court finds part of these terms unenforceable, that part is changed as little as needed to make it enforceable, and the rest stays in effect. If we do not enforce a right, we have not given it up.
• We may send you notices by email to the address we have for you, in the apps, or on our website. Send legal notices to support@wirelens.app with "Legal notice" in the subject.
• You and we are independent parties. Apart from Apple and its subsidiaries as described above, no one else has rights under these terms.
• These terms are written in English. If we provide a translation, the English version controls to the extent the law allows. "Including" means including without limitation, and headings are for convenience only.

31.Contact

Routecore LLC publishes WireLens. Write to support@wirelens.app. We usually answer within one working day.

Routecore LLC 30 N Gould St, Ste N Sheridan, WY 82801 United States