How can we help?

Most answers are in the documentation. For anything else, write to us.

Licenses

Lost your key, can't open License Manager, or moving to a new Mac.

Restore a licenseLicensing help

Billing and invoices

Invoices, purchase orders, receipts and team purchases. Team Cloud billing lives in License Manager.

finance@wirelens.app

Team Workspace

Sign in to your workspace, manage members and seats, or open a shared log.

Sign inHow it works

Write to us

We usually answer within one working day.

Topic

In About WireLens, or Settings on iPhone and Android

Attachments (optional)

Leave out your full license key. Logs and HAR files can hold host names and tokens you captured, so look through them first. The bug button in the Mac app sends an anonymized debug log for you.

Report a security issue

A debugging proxy is trusted with a lot, and we treat reports accordingly. Choose Security in the form above, or email support@wirelens.app with security in the subject. Include what you found and how to reproduce it. Please test only against your own devices and accounts, and give us a reasonable window to fix it before you publish. If you would like credit when the fix ships, say so. Our contact details are also published at /.well-known/security.txt.