Licenses, trial and activation

Free, forever#

Capture, the traffic list, the inspector, sessions and HAR import and export are free on both platforms, with no time limit and no account. Each debugging tool has a small free allowance, such as one breakpoint, one Map Local rule and two SSL Proxying hosts. The full list is on the pricing page.

The 14-day trial on Mac#

WireLens for Mac starts a 14-day Pro trial the first time it reaches the license service. There is no card and no sign-up. Settings ▸ License shows how many days are left.

When the trial ends, WireLens tells you what went back to free limits. Rules beyond those limits are switched off, not deleted, and come back when you activate a license.

Plans for Mac#

Current prices are on the pricing page. Payment is handled by Stripe.

Activate a key#

After checkout, Stripe returns you to a page with an Activate link that opens WireLens and activates Pro on that Mac. The same key, in the form WLNS-XXXX-XXXX-XXXX-XXXX, arrives by email. Keep that email.

To activate by hand, open Settings ▸ License, paste the key and click Activate. Activating claims that Mac's seat. Reinstalling macOS on the same Mac keeps it.

Lost your key?#

Open pay.wirelens.app/restore, or Settings ▸ License ▸ Restore…, and enter the email address you paid with, or the address a key was sent to. We email a fresh link. For privacy, the page never says whether an address has a license.

Move to a new Mac#

Each key activates one Mac at a time.

1. On the old Mac, open Settings ▸ License and release it. The seat is free immediately.
2. Activate the key on the new Mac.

A key can move three times in 30 days. That comfortably covers replacing or rebuilding a Mac, while stopping one key from being passed around. If you no longer have the old Mac, contact support and we will release it.

Offline use#

Pro keeps working offline. WireLens checks the license in the background and needs to reach the license service at least once every seven days to keep Pro active. It never takes Pro away because of a network failure it can recover from.

Teams#

• Team and Team Cloud keys are bought together, between 2 and 50 per order, and each person gets their own key, good for one Mac.
• The buyer manages keys in License Manager, linked from the receipt email: which Macs hold seats, notes per seat, sending a key to a teammate, and billing.
• Team Cloud adds Team Workspace. A Team purchase can add Team Cloud later.
• Purchase orders and invoices: finance@wirelens.app.

Subscriptions, renewals and cancelling#

Team Cloud renews yearly. Cancel from the billing portal in License Manager, and access continues to the end of the period you paid for. If a renewal payment fails, access continues for a grace period while you update your card.

Refunds#

Direct purchases have a 14-day money-back guarantee. Email support@wirelens.app from the address you paid with. A refund ends the license it bought. App Store purchases are refunded by Apple at reportaproblem.apple.com.

Pro on iPhone and iPad#

Pro on iPhone and iPad is an in-app purchase through the App Store, monthly, yearly or once, and follows your Apple Account to your other iPhones and iPads through Restore Purchases. Apple's platform rules keep App Store purchases and Mac licenses separate, so each is bought where it is used. Refunds for App Store purchases go through Apple at reportaproblem.apple.com.